Legal
Privacy policy
This policy explains what personal data we collect when you contact us or work with us, why we use it, who we share it with, and the rights you have under Kenya's Data Protection Act, 2019.
1. Who we are
Vantage Link Africa Limited (“we”, “us”) is a company based at International House, Nairobi, Kenya. We are the data controller for the personal data described here. You can reach us at info@vantageafrica.com or +254 714 453 743.
2. What we collect
- Contact details: your name, role, organisation, email address and phone or WhatsApp number.
- Your brief: what you tell us about your organisation, its challenges and what you need.
- Supplier applications: business details, registration and tax compliance documents, references and contact people.
- Expert applications: your background, qualifications, publications, past work and how you prefer to engage.
- Engagement records: correspondence, proposals, contracts and invoices once we work together.
We do not ask for sensitive personal data, such as health, religion or ethnicity. Please do not include it in a brief.
3. How we collect it
The form on our website does not store or send what you type. It writes a brief for you, and you choose whether to send it to us by WhatsApp or email. We also collect data when you call us, meet us, or send documents during an engagement.
4. Why we use it, and on what basis
| Purpose | Lawful basis |
|---|---|
| Replying to your enquiry and preparing a proposal | Your consent, and steps you ask us to take before a contract |
| Delivering coaching, research or linkage services | Performance of our contract with you or your organisation |
| Matching you with an expert, supplier or service provider | Your consent, given for each introduction |
| Checking supplier and expert applications | Our legitimate interest in recommending reliable partners |
| Accounting, tax and company records | Legal obligation |
| Sending insights or event invitations | Your consent, which you can withdraw at any time |
5. Who we share it with
- Experts, suppliers and service providers, only when you have asked us to make an introduction, and only what they need to respond.
- Service providers we rely on, such as email, messaging (including WhatsApp), document storage and website hosting.
- Professional advisers and authorities, such as our auditors and lawyers, or a regulator or court where the law requires it.
We do not sell personal data.
6. Transfers outside Kenya
Some of our service providers store data outside Kenya, and we work with clients, experts and suppliers in Uganda, Tanzania and elsewhere. We only transfer data where the Data Protection Act allows it, for example with appropriate safeguards or your consent. Where we process data in Uganda or Tanzania, we also follow the Data Protection and Privacy Act, 2019 (Uganda) and the Personal Data Protection Act, 2022 (Tanzania).
7. How long we keep it
- Enquiries that do not lead to work: up to 24 months after our last contact.
- Client, supplier and expert records: for the engagement, then as long as tax and company law requires.
- Marketing contacts: until you unsubscribe.
8. Your rights
Under section 26 of the Data Protection Act, 2019, you have the right to be told how your data is used, to access it, to object to its processing, and to have false or misleading data corrected or deleted. You can also withdraw consent at any time. To use any of these rights, write to info@vantageafrica.com. We will reply within the time the law sets.
If you are not satisfied with our response, you can complain to the Office of the Data Protection Commissioner (ODPC) in Kenya.
9. Security
We limit access to personal data to the people who need it, use password-protected accounts, and ask the experts and suppliers we introduce to keep your information confidential.
10. Children
Our services are for organisations and adults. We do not knowingly collect data from anyone under 18.
11. Changes to this policy
We will post any changes on this page with a new version date.